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Let's communicate for a minute about the issue of Customer Service as it pertains to Long Term Care. For the maximum element we're quite terrible at it... Would not you settle? It appears we continuously have family participants who experience they are not "in the loop" on issues related to the care of their loved one. Wait a minute; I notion we were speakme approximately delivering customer support, no longer communication. This is a common mistake, due to the fact negative service regularly instances receives incorrectly categorised as being a breakdown in conversation. Although a part of the hassle may be related to a breakdown in conversation, the broader trouble is terrible service. Your the front line body of workers may think that they simplest need to attend to the patient, but they do not understand that the affected person is regularly instances only one of the events that anticipate us to deliver high excellent customer support. Some of the opposite parti